Frequently Asked Questions

Application hosting resources are calculated based on your actual usage across three main components:

• CPU: Measured in vCPU cores allocated to your application
• Memory (RAM): Measured in GB of memory allocated
• Storage: Measured in GB of SSD storage used

You only pay for the resources you actually use, with automatic scaling to handle traffic spikes.

Most applications deploy in under 2 minutes. Our automated deployment process includes:

• Automatic dependency installation
• Environment configuration
• SSL certificate provisioning
• Load balancer setup

Yes, all applications include automatic horizontal and vertical scaling based on traffic and resource usage. Our system monitors your application 24/7 and scales resources up or down as needed to maintain optimal performance.

We specialize in enterprise-grade open source CMS platforms:

• DotCMS: Enterprise headless CMS with multi-site management
• Drupal: Government and Fortune 500 trusted CMS
• TYPO3: Enterprise CMS with advanced workflow management
• Directus: Modern headless CMS with enterprise features
• Strapi: Enterprise-ready headless CMS
• Wagtail: Django-based enterprise CMS

Our enterprise CMS hosting includes comprehensive security measures:

• SOC2 and GDPR compliance
• Web Application Firewall (WAF)
• DDoS protection and traffic filtering
• Real-time malware scanning
• Automated security updates
• SSL certificates with automatic renewal

Yes, our enterprise support team provides full migration assistance including database transfer, content migration, and configuration setup. We ensure zero downtime during the migration process with our staging environment approach.

Database resources are calculated based on:

• Storage: GB of data stored in your database
• Memory: RAM allocated for database operations
• CPU: Processing power for database queries
• Connections: Number of concurrent database connections

All plans include automated backups and high availability configurations.

No, internal connections between your applications and databases within the same region are free. You only pay for external connections and data transfer outside our network.

Database upgrades can be performed through your dashboard with zero downtime. Our system creates a snapshot before any upgrade and provides automatic rollback if needed. Major version upgrades are handled by our support team to ensure compatibility.

We use usage-based billing calculated monthly. You pay only for the resources you actually use, with no upfront costs or long-term commitments. Billing is calculated based on your resource consumption throughout the month.

New users receive $50 in free credits to explore our platform. No credit card required to start. The credits can be used across all our services and typically last 30 days for most use cases.

We accept all major payment methods:

• Credit cards (Visa, MasterCard, American Express)
• PayPal
• Bank transfers (for enterprise accounts)
• Purchase orders (for qualified enterprise customers)

Yes, our startup program offers up to $10,000 in credits for qualifying early-stage companies. We also provide technical mentorship and priority support to help startups scale effectively.

Yes, all hosting plans include enterprise-grade DDoS protection at no additional cost. Our network can handle attacks up to 1Tbps and includes advanced traffic filtering and rate limiting.